Fill the form or email export@astrevaglobal.com; we reply within 24 hours.
Fill the form or email export@astrevaglobal.com; we reply within 24 hours.
Product name/code, drawing or photo, quantity, target lead time and delivery term (EXW/FOB/CIF)
It varies by item; standard parts have carton/bar/roll MOQs, custom items are project-based.
Stock items 3–7 days; made-to-order or coated parts 2–6 weeks. With consolidation, we ship on the planned batch date.
EXW, FOB, CIF, via sea, air, road or multimodal. Shipments are insured.
T/T, Letter of Credit (L/C) and milestone payments for projects.
Incoming–in-process–final QC with FAT/SAT support when needed. We provide EN10204 3.1 MTC, test reports, and CE/UL/FM/ISO documents.
Yes. We propose compliant brand/product alternatives and note any differences and risks.
Part coding & project labels, barcodes, case/pallet packaging, and full consolidation lists.
Manufacturer warranty typically 12–24 months. Report any non-conformity within 7 days of receipt to start the RMA process.
Commercial invoice, packing list, Certificate of Origin, HS codes; Declaration of Conformity and MSDS on request.
We can consolidate multi-vendor goods or ship partials.
NDA on request; data handled under ISO 27001 processes.
Expedited production and premium freight options.
Production–packing–customs–ETA milestones emailed.
You define the scope; Astreva handles scheduling, site access and paperwork. Reports are shared under NDA.
Depending on location/scope: SGS, Bureau Veritas, Intertek, TÜV, Cotecna, etc. Cooperation basis; no affiliation/endorsement.
PSI (Pre-Shipment Inspection) — AQL sampling (ANSI/ASQ Z1.4 / ISO 2859-1), visual/functional checks, labeling, quantity, packing & ISPM-15, basic measurements vs. spec.
CLS (Container Loading Supervision) — Container condition, pallet plan, lashing/bracing, desiccants/humidity cards, seal number record (masked for privacy).
Witnessed FAT — Customer/third-party witnessed functional tests per agreed protocol.
Typically 0–2 days, subject to access & scheduling.
By default the buyer; re-invoice or cost-share can be agreed in writing.
In the quotation/contract annex with AQL levels, critical characteristics, tolerances and test steps. (Default: AQL General II; critical/major/minor adapted to risk.)
You receive an NCR list with CAPA suggestions. Options include sorting/rework, re-inspection, discount, return or re-manufacture, per contract.
No—it adds an independent layer on top of our in-house QC.